Accessibility

Accessibility Statement

At PassportCard Europe GmbH (PassportCard), a provider of international private medical insurance (IPMI), we are committed to making our website as accessible as possible to everyone, regardless of any disabilities or impairments, ensuring equal access to our information and services.

Our website aims to conform to the German Accessibility Strengthening Act – BFSG, Web Content Accessibility Guidelines (WCAG) 2.2, level AA, in accordance with the European Accessibility Act (EAA) and relevant provisions of the European Union’s Web Accessibility Directive (EU Directive 2016/2102) and the German Disability Equality Act (Behindertengleichstellungsgesetz – BGG).

Scope

This accessibility statement applies to the website www.passportcard.de, all landing pages and all related online services.

Accessibility Status

We regularly review and improve the accessibility of our website. Currently, most of our content meets the requirements of WCAG 2.2 Level AA.

Please note that certain elements on our website, in particular the sliders currently in use, are not yet fully digitally accessible. We are aware of this limitation and are working intensively on a solution to ensure full digital accessibility. Our goal is to provide all users, regardless of their individual abilities, with equal access to our information and services.

If you experience any barriers or find any content not fully accessible, please do not hesitate to contact us.

Preparation of This Statement

This statement was prepared on 22 July 2025.

• The assessment of accessibility was conducted via A2Z based on the WCAG 2.2.
• An external accessibility audit is planned for 2025.

Contact Information for Accessibility Issues

If you have difficulty using our website or would like to provide feedback on accessibility, please contact us through any of the following channels:

• Email: barrierefreiheit@passportcard.de
• Phone: +49 (0)40 46 00 20 333
• Postal Address: PassportCard Europe GmbH, Kaiser-Wilhelm-Straße 93, 20355 Hamburg, Germany

We will review your request and get back to you within 4 weeks.

Upon request, we can provide information and documents in alternative formats or via telephone support.

Commitment to Ongoing Improvement

PassportCard is committed to continuously improving the accessibility of our website and ensuring that new content and updates meet accessibility standards. 

Legal Notice

This statement was last updated on 22.7.2025. 

Please note that we cannot guarantee the accessibility of third-party content (e.g., embedded documents or external links).