Don't Worry, We've Got Answers!

  • How can I apply for insurance

    You can apply online or give us a call or contact your broker.

  • Who can advise me before applying

    Our multilingual customer care team is available 24/7 to assist you. You can either contact your broker or contact us directly and we would be happy to explain about our products

  • Can I apply with pre-exisitng conditions

    Yes, information given in the health questionnaire when applying may lead to risk loadings, or certain limitations / exclusions of benefit.

  • Currency

    The currency of the contract is EURO and is USD for the USA products

  • Communication Language

    Communication can be carried out in German and English.

  • Who is the insurer of the Plan

    PassportCard international private medical insurance policies are insured by AWP Health and Life SA from the Allianz Care Group, the world’s leading provider of international healthcare insurance and administered by PassportCard Deutschland GmbH. PassportCard Deutschland GmbH exclusively sells AWP’s international medical insurance in this line of its business and receives a sales commission from AWP in this respect.